Curl Me Crazy and Chop Shop are small local businesses while A Little Off The Top is a well established chain of hair salons. In New York there are 3 hair salons which all use WhatsApp to communicate with customers. They were launched in 2018 and are already used by more than 3 million businesses.Ī simple story will help us get a general idea of the different audiences the 3 WhatsApp products are designed for. This prompted Facebook (which bought WhatsApp in 2014 for $19 billion) to create 2 WhatsApp products specifically designed for businesses. WhatsApp is the world’s most popular messenger appĬanny businesses across the world noticed the potential benefits of direct customer communication through WhatsApp and owners started using their personal accounts as a business tool to reach out to customers.

It also features group messages and broadcasts to up to 256 people. It is free to use and you can chat, make voice and video calls and share all kinds of media and document formats. 💬 WhatsApp is the standard version of the messenger we all know and love. People love it for its simple interface and free features that vary from text and media share to voice and video calls. You’ve most probably heard of the first product which is WhatsApp, the world’s most popular messenger with more than 2 billion users worldwide. 🤓 WhatsApp actually has 3 different products: In this article, we will go through everything you need to know regarding WhatsApp Business App and WhatsApp Business API - compare their features, limitations and costs and take a look at the benefits they provide for businesses big and small. If you are looking for ways to make your business more visible & accessible, communicate directly and create an unbreakable bond with your customers you’ve come to the right place. Now they are doing the same for businesses.

Messengers have transformed communication and made us closer to our friends no matter the physical distance.

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